Did the credit we’re owed arrive?
The Credits agent tracks every credit you’re owed, from a short delivery or an overcharge, until a credit note settles it. Each credit is graded by its evidence, and nothing is marked received until a credit note links to it or a person confirms it.
Page reviewed 28 Oct 2026 · every claim traces to a detector in the product
Settled only when the credit note links to it.
What it watches
The whole credit trail, from owed to landed.
Every credit from the moment it becomes due to the day it lands: credits from short deliveries, credits from overcharges and credits raised but never applied.
- Goods received records
- Price breaches
- Credit notes
- Supplier statements
What it catches
One finding per issue, each with one thing to do.
Choose a finding type to see an example. Each one says what happened, why it matters in pounds and what to do.
Example finding · invented supplier
Example finding · invented supplier
Example finding · invented supplier
Example finding · invented supplier
- Inferred credit A likely credit suggested by the evidence, kept apart and never counted in the pounds owed until it's confirmed.
Why it matters
A credit you never chase never reaches your bank.
Credits owed are money the supplier already agrees you’re due. This agent turns a hunch that they owe you something into a tracked balance with the evidence attached.
No live figure yet. The live operator records one goods receipt and no expected credits, so this agent had nothing to report. We'll publish one when it does.
What we have measured so farHow it works
Reads, checks, finds, routes.
Every agent runs deterministic checks over your real documents and data, raises one deduplicated finding per issue and routes it to a person with one suggested action. No agent pays, voids, re-prices or closes anything on its own.
- 01ReadsGoods received lines, price breaches, credit notes and statements.
- 02ChecksOne credit trail with a single writer, graded by the strength of its evidence.
- 03FindsEach credit owed raised once, with its age and evidence grade.
- 04RoutesTo accounts payable, with one verb: chase, request or match.
What it never does
- Marks a credit received on inference
- Touches a payment
- Counts an inferred credit in the pounds owed
The autonomy ceiling: approving, paying and changing a supplier’s status each go through one checkpoint that accepts evidence or a person.
Works with
Every agent hands on what it finds.
Who it’s for
- Finance
- Accounts payable
- Operations
Finance and accounts payable teams recovering money owed.
In the platform
Questions
About the Credits agent.
When is a credit marked received?
Only when a credit note links to it or a person confirms it. Nothing closes on inference.
What’s an inferred credit?
A likely credit suggested by the evidence. It’s shown separately and never counted in the pounds owed until it’s confirmed.
Can it apply a credit to a payment?
No. No credit ever touches a payment automatically. The agent prepares and tracks; people confirm.
Point the Credits agent at last month's invoices.
In a 30-minute demo we run it on your own data and show you what it raises, with the evidence attached.
No setup fees · No minimum term · UK-based support