Privacy Policy

1. Who We Are

OmniPATH.AI serves as the data controller for personal information collected through its website and services.

Data Controller Contact:
OmniPATH.AI
Email: info@omnipath.ai
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

2. What Personal Data We Collect

a) Data You Provide

• Name, email address, job title, business name
• Account login credentials
• Payment or invoicing information (billing address, VAT number)
• Communications sent to the company (enquiries, support requests)

b) Automatically Collected Data

• Technical data: IP address, browser type, operating system, device information
• Usage data: website interactions, access times, referring URLs
• Cookie data: tracking technologies for analytics and functionality

c) Third-Party Sources

• Data from integrated platforms (accounting software), with permission
• Referrals or lead generation partners

3. Lawful Basis for Processing

The company relies on four lawful bases under UK GDPR:

• Contractual necessity for service provision
• Legitimate interests including service improvement and security
• Legal obligation for compliance
• Consent for email marketing and non-essential cookies

Users may withdraw consent at any time by contacting the company.

4. How We Use Your Data

The organisation uses personal information to:

• Provide, maintain and improve services
• Set up and manage user accounts
• Communicate regarding support and updates
• Monitor usage and perform analytics
• Detect and prevent fraud or misuse
• Fulfil legal obligations

5. Sharing Your Data

Data sharing occurs only when necessary, with:

• Third-party service providers (hosting, analytics, payment processors)
• Business integrations authorised by the user
• Professional advisers for legal, financial or compliance matters
• Regulators or law enforcement when legally required
• Business transfer scenarios involving sales, mergers or acquisitions

All third parties must respect data protection laws.

6. International Transfers

Personal data transferred outside the UK receives appropriate safeguards.

7. Cookies and Tracking

The organisation uses cookies compliant with Privacy and Electronic Communications Regulations:

• Essential cookies: Required for site functionality
• Analytics cookies: Improve performance (consent required)
• Marketing cookies: Only with explicit consent

Users can manage preferences via cookie banner or browser settings.

8. Your Data Rights

Under UK data protection law, individuals possess these rights:

• Access: Receive a copy of personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion ("right to be forgotten")
• Restriction: Pause processing in certain circumstances
• Data portability: Transfer data to another provider
• Objection: Challenge certain processing types, including direct marketing
• Withdraw consent: Where applicable

To exercise rights, contact info@omnipath.ai. Individuals may lodge complaints with the Information Commissioner's Office: ico.org.uk

9. Data Security

The organisation implements technical and organisational measures including encryption and secure access controls. Regular reviews occur, though no system guarantees absolute security.

10. Data Retention

Personal data retention extends only as long as necessary for collection purposes, including legal, accounting, or regulatory requirements. Data is securely deleted or anonymised afterward.

11. Third-Party Websites

The company disclaims responsibility for external website content or privacy practices. Users should review third-party policies before sharing information.

12. Changes to This Policy

Policy updates may occur to reflect legal or operational changes. The latest version appears on the website with updated dates. Periodic review is recommended.

13. Contact Us

For privacy questions or concerns:

OmniPATH.AI
Email: info@omnipath.ai
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ